Accessibility Statement | Nancy Loh DDS

Accessibility Statement for Nancy Loh DDS

Nancy Loh DDS is committed to making our website accessible and user-friendly for all visitors, including people with disabilities. We aim to follow Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards and continue improving accessibility across our website for all users, including those who rely on assistive technologies.

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Conformance Status

This website is partially conformant with WCAG 2.2 Level AA. This means that while many parts of the website are designed to support accessibility, some content or features may not yet fully conform to the accessibility standard.

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Our Efforts

We review important website content and user-facing features with accessibility in mind and continue making improvements as issues are identified. We are actively reviewing page structure, headings, images, links, forms, and navigation to improve usability for people with disabilities.

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Accessibility Limitations

Despite our ongoing efforts, some areas of the website may have accessibility limitations.

Some images, decorative graphics, or older content may not yet have fully optimized alternative text or may not provide the same level of descriptive detail for all users. This may occur because some website content was created or published before the most recent accessibility review and requires ongoing manual updates. We are reviewing images and visual content across the website and updating alternative text and presentation where needed.

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In addition, some third-party tools, forms, payment services, or externally hosted patient resources may not be fully controlled by our organization and may not always match the accessibility level of the main website. These features may be provided by external vendors or platforms outside of our direct website editing environment. We monitor these resources when possible and aim to provide accessible alternatives or assistance if a visitor encounters difficulty.

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Technical Information

This website is intended to be compatible with recent versions of major web browsers such as Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge, as well as commonly used assistive technologies. The website relies on technologies such as HTML, CSS, JavaScript, and WAI-ARIA to support accessibility and functionality.

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Assessment Approach

Accessibility improvements for this website have been reviewed through self-evaluation and practical checks of important user paths, page structure, forms, contact information, and general website usability.

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Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing any part of this site or need assistance with any content, feature, form, or function, please contact us and we will do our best to assist you.

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Nancy Loh DDS
256 N San Mateo Dr Suite 3
San Mateo, CA 94401
Phone: (650) 342-5726
Email: care@nancylohdds.com

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Response Time

We aim to respond to accessibility-related inquiries within 3 business days.

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Approval and Complaints Process

If you experience difficulty accessing any part of this website, please contact Nancy Loh DDS by phone or email and include details about the page or feature you were trying to use and the issue you encountered. We will make reasonable efforts to provide the information or service you need through an accessible method while we review the issue.

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Date of Publication

This accessibility statement was published on April 22, 2026.